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We are aware of the trust and confidence you demonstrate when you visit our
website and provide us with information. The Privacy Notice below is posted
to demonstrate our adherence to the practices you'll find common to the best
websites online. We promise that we will treat your information with the same
honesty and sensitivity that we have displayed throughout our company's history.
We will never share your email address , phone number or credit card information
with any unrelated 3rd party except as necessary to fulfill transactions that
you initiate.
Froobi.com Privacy Notice:
By visiting the Froobi.com website you agree to accept the practices described
in this Privacy Notice.
Changes to this Privacy Notice, Conditions of Use and Notices:
This Privacy Notice and our Terms of Use will change over time and the use
of information which we gather now is subject to these Notices and Terms as
modified. Please check this page periodically as you continue to use our site
to see if any changes have been made. This privacy notice was most recently
changed on November 17th, 2007. If you visit our Web site your visit and any
dispute over privacy is subject to this Notice and our Legal Notices, including
the application of the laws of the State of California.
Children:
Froobi.com does not sell products to persons under the age of 18. If you are
under the age of 18, you are required seek the approval of your parent or guardian
to purchase products from this site.
Personal Information Collected By Froobi.com:
Froobi.com uses information that we collect from our visitors to personalize
and improve your visit at Froobi.com. We gather the following types of information:
Information you give us:
Froobi.com collects any information which you enter on our Web site. This information
is normally provided when you search, buy, participate in a contest, sweepstakes
or on-line survey, or when you communicate with any of our departments such
as customer service, sales or technical services through our Web site, telephone,
mail or fax. You also provide information when you establish an account with
us. Examples of the type of information you may supply us with include your
name, address, telephone number, credit card information, e-mail addresses,
and financial information such as your Social Security number. In some instances,
we ask you for other people’s names and email addresses for the sole purpose
of fulfilling your specific request to email certain specific information as
part of our “email a friend” feature.
Automatic Information collected by us:
We (or agents on our behalf) collect anonymous information from visits to our
sites through the use of “Web Beacons.” Web Beacons are simply web
page elements which may employ cookie technology that enable us to record anonymous
data about visits to or transactions made on our web site. This anonymous information
is sometimes known as “clickstream data.” We may use this data to
analyze trends and statistics to improve your online experience, or customer
service. No personal data is collected through the use of Web Beacons on our
sites. Through the use of cookies, we may also collect and analyze the IP address
used to connect your computer to the Internet; computer and connection information
such as your browser type and version; operating system and platform; purchase
history; confirmation when you open e-mail that we send you; and the URLs which
lead you to and around our Web site including the date and time. Your browser
allows you to reject cookies and software is available from third parties which
will allow you to visit our Web site without providing this information. You
are welcomed at our Web site if you use this software but we will not be able
to offer you our personalized services and we will be unable to accept any online
orders from you.
Orders:
If you place an order we use a secure order form which requires you to provide
contact, billing, and financial information. This information is transmitted
to your credit card company to authorize your purchase. At certain times we
may offer financing options with or without third party participation. If you
use a financing option, information provided by you (such as your address, birth
date, social security number, and credit card number) may be used to request
a credit report from third parties or may be sent to a third party for processing.
You will always be informed of this at the time you select any available financing
option. All information obtained from you in the course of transacting orders
is used for the purpose of fulfilling your order in a timely manner and for
communicating the status of your order with you. Additionally, upon placing
an order, you will begin receiving both the Froobi.com catalog and the Froobi.com
email newsletter unless you opt-out of either or both by emailing us at support@froobi.com.
Email Newsletter Subscription:
If you request an email newsletter subscription, we will send you an email
confirming your request. This confirmation process allows you to unsubscribe
if you changed your mind and decided not to join the list. Furthermore, the
confirmation email will alert you if someone else had entered your email address
into our email newsletter.In order to make our emails more relevant and useful
to you, our servers may receive a confirmation when you open email from Froobi.com.
Sharing of Information with third-parties:
Independent Contractors: We may employ other companies or individuals to provide
certain services to us such as analyzing customer lists and data, providing
marketing assistance, or consulting services. These third parties will have
access to the information needed to perform their functions but cannot use that
information for any other purpose. Any 3rd parties who use our data will be
fully bound by this privacy policy. In no event will the data being used by
any unrelated third party include your email address.
Orders:
We will never share any telephone number(s), e-mail addresses, or credit card
information which you have given us with any marketing partner(s) or any unrelated
3rd party. We may, however, share your name and postal mailing address with
a few carefully selected marketing partners. You may opt-out of sharing this
information at any time by contacting our customer service department at support@froobi.com
.
Aggregate information:
We provide aggregate information to some of our business partners. This information
does not allow them to identify you individually in any way.
Credit card companies and shippers:
When you buy something from us we send your credit card information, name,
billing address and the amount of your purchase to your credit card company
to verify and authorize the purchase. Your name, telephone number and shipping
information must be provided to third party shippers such as UPS, Federal Express
and the United States Postal Service to deliver your purchase. There also may
be instances in which we drop-ship orders directly to you from one of our manufacturers
or suppliers. These drop-shippers are only given your name, postal address,
and telephone number for the sole purpose of fulfilling your order.
Third Party Transaction-Level Data:
If you visit our site from a third-party site the third-party site may be able
to access select information from your individual transaction information. In
order to track and credit your transaction the third-party site may give you
a unique code, cookie or graphic which will uniquely identify you. This will
only happen if you link directly from a third party site to our Web site. Any
transactions made at our Web site while such a code is active will be reported
back to the third party site. We will only report non-personal information to
these sites such as the date of the transaction, the product(s) purchased and
the amount spent. We will not report any information to these third party sites
that will allow them to personally identify you and will never share your email
address with any 3rd party. The presence of a 3rd party navigation bar atop
our site is an indication that the third party site may be able to see your
activity on our site
Link to Third Party Site:
Our Web site contains certain links to third party sites, such as our vendors.
Froobi.com is not responsible or liable for the privacy practices or content
found on these sites. We suggest that you check the Privacy Notice of each site
you visit.
Information about Third Parties:
Froobi.com maintains relationships with other websites that operate as its
affiliates, however, Froobi.com has no control over their activities. Froobi.com
will immediately cease doing business with any affiliate that abuses the terms
of the affiliate agreement. This includes, but is not limited to: spam, trademark
infringement, predatory means of attracting visitors, or unlawful activities.
To report abuse by an affiliate, please contact our Affiliate Manager at affiliates@froobi.com.
Law Enforcement and Protection of Users:
We will release personally identifiable information to third parties and organizations
when we believe it is appropriate for us to do so to comply with the law. We
will also do so to cooperate with law enforcement investigations, comply with
court orders or subpoenas, protect the legal rights of us and our users, or
when we believe it is needed for fraud protection and/ or credit risk reduction.
Business Transfer:
In the unlikely event that Froobi.com is sold, has its assets acquired or transferred,
whether voluntarily or involuntarily, or merges or becomes affiliated with any
other division, individual or entity, any customer information owned or under
the control of Froobi.com may be one of the transferred assets.
Security:
We employ the latest 128-bit encryption technology in all areas of the site
which require you to provide your personal or account information, including
online ordering, order status, catalog request and most contest forms. Your
name, your personal information and especially your credit card number are safely
stored in our proprietary systems behind our firewall. Once you type your personal
information, it is sent instantly, encrypted, directly to our order processing
system which is on a server separate from our internet server. To make sure
you have the latest security features on your browser, you may want to download
the most recent version of your favorite browser, which should have full SSL
support.
Choice/Opt-Out:
Our Web site gives you the opportunity to opt-out of receiving marketing communications
from us. If you no longer wish to receive communications from us you may opt-out
by contacting us at support@froobi.com.
SSL Data Encryption:
Our Froobi.com website is registered with site identification authorities to
enable your browser to confirm our security identity before any transmission
is sent. With this technology, the identity of our site is automatically confirmed
behind the scenes prior to the transmission of any customer information requested
to complete an online order and ensures that your data reaches your intended
target or your browser notifies you (prior to your sending any personal information)
that the potential receiving site looks suspicious and should be avoided. Security
Guarantee If you are using a security-enabled browser (such as Microsoft Internet
Explorer version 2.1 or greater, or Netscape Navigator version 2.0 or greater),
the information you send us regarding your purchase is encrypted, making it
extremely difficult to read even if it is wrongly intercepted. At Froobi.com,
we utilize industry-standard Secure Sockets Layer (SSL) technology to allow
for the encryption of: potentially sensitive information such as your name and
address and other critically sensitive information like your credit card number.
Standing behind our security technology, we also provide our Website Security
Guarantee, further ensuring that you are protected every time you buy online
with us. For more details, take a look at this guarantee.
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